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AmpSize

Tūmataiti

Last updated 15 October 2026.

Deleting your account or data

This part tells you how to delete your AmpSize account, and how to delete some of your data and keep the account. It applies to the website and to the AmpSize app.

To delete your account

You can delete your AmpSize account yourself, on the website.

  1. If you want a copy of your data, use Download my data on your account page first.
  2. If you pay for Pro, cancel it on your Lemon Squeezy billing page. Your account page links to it. You can delete the account after the paid period ends, so you are not charged again.
  3. If you own a team, delete the team on your team page after its subscription ends. Its projects then come back to you as personal projects.
  4. Sign in, open ampsize.nz/account/delete, type your email address or DELETE, and choose Delete my account. The account goes at once. You are signed out on every device and in the app, and we mail you a confirmation.

If you cannot sign in, email [email protected] from the address you sign in with, and ask us to delete your AmpSize account. Mail from that address shows us the account is yours.

What deleting the account removes

We delete your sign-in, your sessions on every device and your profile. We delete your saved calculations and your projects, with their plans, boards, circuits, test sheets, site photos and notes. We delete your certificates, your saved clients, your branding, your saved signature, your support tickets and your subscription record. We delete your share links, with their view counts and the names people left on them.

What we keep after an account is deleted

  • Work in a team project stays with the team. Your calculations in team projects pass to the team owner. Your site photos and notes stay in the team project without your name. Certificates issued for the team stay with the team.
  • We keep a record that the account was deleted: a scrambled form of its email address, the date, and how many saves, projects and support tickets it had. This record has no end date. It lets us show what we deleted and when.
  • Our database backups hold deleted data for up to 7 days. Deleted photos, drawings and signatures can be restored by us for up to 7 days. After that they are gone.
  • Lemon Squeezy keeps its own records of your payments, under its own privacy policy. We cannot delete them.
  • Page counts and feedback do not record who you are, so they are not part of your account. They stay as this page describes below.

To delete some data and keep the account

  • A saved calculation: open Saved and choose Delete. Its share links and their counts go with it.
  • A project: choose Delete on the project page or in your project list. Its plan, boards, circuits, test sheets, site photos and notes, and share links go with it. Calculations saved in it move to No project, where you can delete them too. Only the team owner or an admin can delete a team project. Archive is not a delete: an archived project keeps everything.
  • Site photos and notes cannot be deleted one at a time. They go when you delete their project.
  • A draft certificate, a test sheet, a circuit on a test sheet, an evidence reference, a plan snapshot, a plan template you saved, a saved client and a preset each have their own Delete or Remove button. So does your saved signature.
  • An issued certificate cannot be deleted while you keep the account. You can void it instead. It stays when you delete its project.
  • A share link: revoke it. You can revoke a link at any time. A signed-in device: end its session on your account page.
  • In the AmpSize app, open Saves and choose Delete. The next sync deletes the save from your account too.

Kāore he kaute

Ka rere ia tātaitanga i tāu kaitirotiro. Kei te URL o te whārangi ngā uara ka uru koe, nō reira ka taea e koe te tohatoha, te tohu pukamata rānei i tētahi hua. Kāore mātou e tiaki i ērā, ki te kore koe e tiaki ki tētahi kaute.

Ngā tatau whārangi

Ka tatau mātou i ngā tirotiro whārangi kia mōhio ai mātou ko ēhea whārangi e whakamahia ana e te tangata. Ka tuhi ia tatau i te whārangi me te pae i tuku mai i a koe ki konei. Ka tuhi i tō momo taputapu, tō pūtirotiro me te whānau pūnaha, me tētahi rōpū mō te whānui o tō matapihi. Ka tuhi anō mēnā kua takiuru tētahi manuhiri, engari kāore i te tuhi ko wai te manuhiri.

Microsoft Azure ka mōhio ki tō whenua, tō rohe me tō tāone mai i tō wāhitau IP, ā, ka whakakorea taua wāhitau. Kāore te pae kōrero e tuku cookie, kāore hoki e penapena kōrero i tō pūtirotiro. Kāore he ID manuhiri, kāore he ID hui, ā, kāore mātou e hono ana i tētahi tirohanga whārangi ki tētahi atu. Kāore mātou e kaute ana i ngā uara ka tāuru koe. Ka kaute ana te whārangi me te wāhitau tūmatanui, pēnei i tētahi mahere tohatoha, mā tōna momo anake. Ka pupuri mātou i ia kaute mō 400 rā.

Hei aukati i te whakamahi he, ka whakaiti te tūmau i ngā tirohanga whārangi e tatauria ana mai i tētahi wāhitau IP kotahi. Mō tēnei whakaiti, ka pupuri ia i tētahi āhua huri o te wāhitau i te mahara tae noa ki te kotahi rā. Kāore ia e tuhi tērā āhua ki te kōpae.

Whakahoki kōrero me ngā pūrongo

Ina whakautu koe i te “He whai hua tēnei?”, ka penapena mātou i te whārangi, tō Āe, Kāo rānei, te tuhipoka ka tuhia e koe me te wā. Ina rīpoata koe i tētahi uara hē, ka penapena mātou i te wāhitau whārangi me ōna whakauru, te uara i whakaaturia, te putanga engine me ngā Table e pānui ana te taputapu, me tō tuhipoka. Kāore e penapenahia tō ingoa, tō īmeera, tō wāhitau IP, tō cookie rānei, nā reira kāore mātou e whakautu ki reira. Hei aukati i te whakamahi he, ka tatau te tūmau i ngā karere mai i tētahi wāhitau IP kotahi. Mō tēnei tatau, ka pupuri ia i tētahi āhua kua wāhangatia o te wāhitau tae atu ki ngā rā e rua. Mēnā e hiahia ana koe ki tētahi whakautu, whakamahia te whārangi whakapā.

Me tētahi kaute

Ina takiuru koe, ka penapena mātou i tō wāhitau īmeera, ā, mai i a Google, tō ingoa me tō whakaahua kōnae. Ka penapena mātou i ngā tātaitanga ka tiakina e koe, ō kaupapa, ō kōrero tohu mō ngā pūrongo PDF, me ngā tikiti tautoko ka whakatuwherahia e koe. Ka whakamahia e mātou ēnei raraunga anake hei whakahaere i te ratonga. Kāore mātou e hoko, e tohatoha rānei mō te hokohoko.

Ka whakaatu te hono tohatoha mō tētahi tātaitanga ōna whakauru me tāna hua ki te tangata katoa e whai hono ana. Kāore ia e whakaatu i tō īmēra. Ka whakaatu anake i te ingoa kaupapa ina whiria e koe. Ka taea e koe te whakakore i tētahi hono i ngā wā katoa.

Ina whakatuwhera tētahi tangata i tētahi hono tohatoha, ka tāpiri mātou i te 1 ki te tatau mō taua hono i taua rā. Ka penapena mātou i te hono, i te rā me te tatau anake. Kāore mātou e penapena i tētahi wāhitau IP, i tētahi momo pūtirotiro, i tētahi cookie rānei me te tatau. Nō reira kāore te tatau e whakaatu ko wai i whakatuwhera i te hono. Kāore mātou e tatau i ngā tirotiro hono, i ngā bot mōhiotia rānei. Hei aukati i te whakamahi he, ka whakaiti te tūmau i ngā tirohanga o tētahi hono tohatoha mai i tētahi wāhitau IP kotahi. Mō tēnei tepe, ka pupuri i te wāhitau, i tētahi āhua whakapōrearea rānei, mō tae atu ki ngā rā e rua. Ka pupuri mātou i ngā tatau kia mukua e koe te tātaitanga, te mahere, te kaupapa hono rānei, me tō kaute rānei.

Ka taea e tētahi tangata e tuwhera ana i tētahi hono tohatoha te kī ki te kaiwhai kua kitea e ia. Ka penapena mātou i te ingoa ka tuhi rātou, ka wātea pea, me te wā. Kāore mātou e tono īmeera. Ka kite te tangata nāna te hono i te ingoa me te wā. Hei aukati i te whakamahi he, ka tatau te tūmau i ēnei whakautu mai i tētahi wāhitau IP kotahi. Mō tēnei kaute, ka pupuri i tētahi āhua whakapōrearea o te wāhitau mō tae atu ki ngā rā e rua. Ka pupuri mātou i ia whakautu kia mukua e te tangata nāna te tātaitanga, te mahere, te kaupapa hono rānei, me tōna kaute rānei.

Ina tukua e koe he pūrongo, ka tukuna e mātou te PDF ki te wāhitau ka uru koe, ā, he kāpī ki a koe mēnā ka tono koe. Ka pupuri te kaupapa log i taua wāhitau. Kāore mātou e tāpiri ki tētahi rārangi.

If you subscribe to Pro, Lemon Squeezy takes the payment and holds your card details. We store only your subscription status, its renewal date and a link to your Lemon Squeezy billing page. You can sign out of all devices from your account page. To delete your account or some of your data, follow the steps above.

Mails about your own plan go to your address: one when a trial starts, and up to three when a payment fails. If you cancel Pro, you can pick a reason from a list on your account page. We store the reason and its date, not your words. After a cancelled Pro plan ends, we send one mail about what changed in AmpSize. Its link, or the Mail section of your account page, stops it. We store the date you stop it.

Cookies me te rokiroki ā-rohe

Ka penapena mātou i tō kōwhiringa marama, pouri rānei i te localStorage. Mō te tau kotahi, ka pupuri te cookie ampsize_profile i tō ahumahi, ā, ka pupuri ngā kī localStorage ampsize_profile me ampsize_profile_skip i tō kōwhiringa. Ka pupuri te kī localStorage ampsize.last.v1 i ngā whakauru whakamutunga i ia tātaitai, kia taea ai e te tātaitai te whakahoki mai. Ka noho ēnei ki tō pūtirotiro. Ina takiuru koe, ka whakatakoto mātou i tētahi cookie wā mahi kotahi kia noho takiuru koe mō ngā rā 30. Kāore he cookie panui, tātari rānei.

Ka pupuri te kī localStorage ampsize.plan.unsaved.v1 i ngā panonitanga mahere kāore anō kia tiakina, nō reira kāore e ngaro i te whakauta anō. Ka noho ki tō pūtirotiro. Ka wehe ia i te wā ka tiakina, i te wā rānei ka whakakorea e koe ngā whakarerekētanga.

Ngā ratonga e whakamahia ana e mātou

Ka tirotiro a Cloudflare Turnstile kua tukuna e tētahi tangata te puka, ehara i te bot. Ka whakahaere a Google i te takiuru Google. Ka tuku a SMTP2GO i ā mātou īmera. Ka whakahaere a Lemon Squeezy i te utu. Ka whakanoho a Microsoft Azure i te paetukutuku, te pātengi raraunga me ngā tatau whārangi i Ahitereiria.

Rekoata kaiwhakarato

Ka pupuri tā mātou kaiwhakarato i ngā rekoata tono tūmau paerewa mō te haumarutanga me te pono. Kei roto i ēnei rekoata ngā wāhitau IP. Kāore mātou e whakamahi i ērā hei hanga kōrero mō tōu tangata.

Whakapā

Tukuna ngā pātai tūmataiti ki [email protected].